Tandem Pump Won T Charge

The best thing you can do for battery health is to charge your pump each day for 10 15 minutes or until it is fully charged. What is the process for updating a pump using the tandem device updater once i have my update id code. This video answers that question and will prove or disprove if it does.

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What should i do.

Tandem pump won t charge. I liked the idea of a touch screen and a colored screen so when it came time for me to choose another insulin pump i chose the tandem tslim. I can t get my t slim x2 pump to stay connected to my dexcom transmitter. If properly connected you should hear an audible alert and a charge symbol lightning bolt. For one the pump did not want to accept a charge using the charging cable that came with the pump.

A single battery charge on a t slim x2 pump can last for up to seven days during normal use without cgm and up to five days with cgm. Storing or shipping your pump plug a usb cable into the micro usb port of your tandem pump and connect it to a power source. Some people have posted rumors or suspicion that when the pump is being charged it ruins the insulin from the temperature. All went well for about 6 weeks until i began having issues.

I wasn t charging it any different than normal using the charging cord and charging block that came with the pump plugged directly into the wall not using an extension cord or anything so i know the power source is indeed strong enough to charge the pump. Press and hold the wake button for approximately 30 40 seconds. Prescription process for control iq technology tandem s guide to successful pumping.